Ordering From the Old Town Coleman Center
Shipping and Backorders
We usually ship twice a week, Tuesdays and Fridays.
If you require special processing (need it yesterday) please email us first so we can deal with the order propertly.
If we are out of stock on an item we reserve the right to cancel, backorder and/or partially ship the order based on quanitity and weight ordered. If you do not wish to be held in a backorder status please enter "fill or kill" on the order form.
US orders are shipped via priority mail or UPS ground. International orders generally ship Express or Airmail.
Ways to Pay
We accept personal checks, money orders, electronic transfers and major credit cards, to include AmEx and Discover.
To use a check or money order please click here for a mail-in order form.
To order using Paypal the address is webmaster@oldtownyucca.com. Please use the on-line merchant terminal to calculate total cost and S/H fees before sending funds.
The minimum S/H fee is $5.00.
If you have trouble with the terminal please close all browsers and try again. If you are unable to order using the on-line terminal please email your order for manual processing.
Security & Your Personal Information
Our merchant terminal, secured by Verisign and managed by USA Merchant, offers the highest level of information security available.
We do not receive your credit card information with the order.
We do not and never will sell or share your name, address, telephone or any information. Period.
Returns and Warranty Information
Items must be returned in the original packaging and unused.
Refunds will be less the S/H fee.
Unless otherwise indicated, all stoves and lanterns sold by the Old Town Coleman Center are protected against faulty material or workmanship for a period of three years.
Any product found inoperable due to defective parts or workmanship will be repaired or replaced without charge when returned to the Old Town Coleman Center.
This warranty does not apply to generators nor to any product where it is evident that damage has developed from improper handling or operation. Products must be returned with the original sales receipt or email. If you lose it, we will probably have a copy on file.
